I work a high percentage of the time from my home office, another percentage from wherever I may be at the time that a message, an alert, a tweet or a phone call hits my BlackBerry. Common wisdom has always been that this is a good thing. As time goes by, I wonder whether the quality of the work done in those what would have in the past been disconnected periods - suffers in quality to such a degree that I would be better served to wait. If I respond an hour or even a day later but I am fully focused and make no conscious or unconscious compromises in my response is my employee, customer or prospect better off with my 'delayed' response. As we develop our business processes and work flows - a prioritization and expectation on response time should be a big part of that. Can we create triggers for those events which can and should wait until the next traditional work day? The following study came out recently on Internet use by our 'always on' workforce and lead me to give it some thought...
Networked Workers: Most workers use the Internet or email at their jobs, but they say these technologies are a mixed blessing for them.... (CLICK HERE for the Full Story)
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